Meter Reading

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a plastic or concrete box usually marked "water" or has a blue lid. Remove the lid by using a tool such as a large screwdriver. Be careful to watch for spiders, bees, and snakes for all the critters love hiding in these boxes.  Insert the tool into one of the holes and pry the lid off.

STEP 2   We have two different styles of meters: Standard read and AMR-digital  

Standard meter (Top Picture) - Once you open the meter box lid, lift the protective cap on the meter.  On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest hundred gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.  There is also a small red dial or triangle.  This is the leak indicator.  A small leak such as a toilet will be very difficult to notice on the large dial but the leak indicator should be moving; maybe slow, but moving.

AMR Digital Remote (Bottom Picture) - Lift the small plastic flap.  The meter screen is activated by light so if it doesn't appear when you open it you may have to shine a flashlight over it.  There are 3 screens that will alternate.  Only two of them are of concern to look at.  One will be the READING screen.  The reading will calculate down to the 0.01 of a gallon.  Also, there are two symbols that will/could appear if water is being used at that moment.  One will be an arrow indicating that water is flowing through the meter.  The second will be a faucet icon.  This will only appear if water has been flowing for a continuous amount of time to show that you may have a leak.  The second screen to look for is the RATE screen.  If water is flowing through the meter, this will show a what rate in gallons per minute. 

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

If you have any questions about how to read your meter or need better understanding please call the office and we will be glad to help.

SJSUD Meter Face SJSUD Meter Face